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[ ] Linkedin - Learning Microsoft Dynamics for Customer Service

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文件列表

  1. ~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/007. Build queries with Advanced Find.mp4 66MB
  2. ~Get Your Files Here !/4. Service Level Agreements and Entitlements/017. Entitlements in case management.mp4 57MB
  3. ~Get Your Files Here !/7. Reporting and Analytics in Dynamics 365/023. Charts and dashboards.mp4 56MB
  4. ~Get Your Files Here !/5. Knowledge Articles/018. Managing knowledge articles.mp4 54MB
  5. ~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/004. Navigating in Dynamics 365.mp4 54MB
  6. ~Get Your Files Here !/4. Service Level Agreements and Entitlements/015. Service level agreement administration.mp4 50MB
  7. ~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/005. Access and sorting records and views.mp4 41MB
  8. ~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/010. Customer Service Hub vs. Customer Service workspace.mp4 41MB
  9. ~Get Your Files Here !/3. Case Management/012. Various ways cases can be created.mp4 41MB
  10. ~Get Your Files Here !/7. Reporting and Analytics in Dynamics 365/024. Interactive dashboards.mp4 38MB
  11. ~Get Your Files Here !/4. Service Level Agreements and Entitlements/016. Using service level agreement with cases.mp4 35MB
  12. ~Get Your Files Here !/3. Case Management/013. Streamline processes with business process flows.mp4 32MB
  13. ~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/006. Use quick create to create a new record.mp4 31MB
  14. ~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/009. End-user personalization options.mp4 29MB
  15. ~Get Your Files Here !/5. Knowledge Articles/019. Using knowledge articles with cases.mp4 26MB
  16. ~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/008. Work with search in Dynamics 365.mp4 22MB
  17. ~Get Your Files Here !/7. Reporting and Analytics in Dynamics 365/025. Customer Service historical analytics.mp4 22MB
  18. ~Get Your Files Here !/7. Reporting and Analytics in Dynamics 365/026. Excel templates.mp4 20MB
  19. ~Get Your Files Here !/5. Knowledge Articles/020. Using knowledge search.mp4 17MB
  20. ~Get Your Files Here !/3. Case Management/014. Using the timeline to track activities and notes to a case.mp4 15MB
  21. ~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/003. What is Dynamics 365 Customer Service.mp4 12MB
  22. ~Get Your Files Here !/6. Queue Management/022. Routing rules and assignment.mp4 12MB
  23. ~Get Your Files Here !/6. Queue Management/021. Managing queues.mp4 11MB
  24. ~Get Your Files Here !/3. Case Management/011. What is a case.mp4 9MB
  25. ~Get Your Files Here !/1. Introduction/001. Discover Dynamics 365 Customer Service.mp4 7MB
  26. ~Get Your Files Here !/8. Conclusion/027. Learn more about Dynamics 365 Customer Service.mp4 7MB
  27. ~Get Your Files Here !/1. Introduction/002. Understanding Dynamics 365 customization.mp4 6MB
  28. ~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/007. Build queries with Advanced Find.en.srt 11KB
  29. ~Get Your Files Here !/7. Reporting and Analytics in Dynamics 365/023. Charts and dashboards.en.srt 10KB
  30. ~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/004. Navigating in Dynamics 365.en.srt 10KB
  31. ~Get Your Files Here !/4. Service Level Agreements and Entitlements/017. Entitlements in case management.en.srt 10KB
  32. ~Get Your Files Here !/4. Service Level Agreements and Entitlements/015. Service level agreement administration.en.srt 9KB
  33. ~Get Your Files Here !/5. Knowledge Articles/018. Managing knowledge articles.en.srt 9KB
  34. ~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/010. Customer Service Hub vs. Customer Service workspace.en.srt 7KB
  35. ~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/005. Access and sorting records and views.en.srt 7KB
  36. ~Get Your Files Here !/3. Case Management/012. Various ways cases can be created.en.srt 7KB
  37. ~Get Your Files Here !/7. Reporting and Analytics in Dynamics 365/024. Interactive dashboards.en.srt 6KB
  38. ~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/006. Use quick create to create a new record.en.srt 6KB
  39. ~Get Your Files Here !/4. Service Level Agreements and Entitlements/016. Using service level agreement with cases.en.srt 6KB
  40. ~Get Your Files Here !/3. Case Management/013. Streamline processes with business process flows.en.srt 6KB
  41. ~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/009. End-user personalization options.en.srt 5KB
  42. ~Get Your Files Here !/5. Knowledge Articles/019. Using knowledge articles with cases.en.srt 5KB
  43. ~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/008. Work with search in Dynamics 365.en.srt 4KB
  44. ~Get Your Files Here !/7. Reporting and Analytics in Dynamics 365/025. Customer Service historical analytics.en.srt 4KB
  45. ~Get Your Files Here !/5. Knowledge Articles/020. Using knowledge search.en.srt 4KB
  46. ~Get Your Files Here !/7. Reporting and Analytics in Dynamics 365/026. Excel templates.en.srt 3KB
  47. ~Get Your Files Here !/3. Case Management/014. Using the timeline to track activities and notes to a case.en.srt 2KB
  48. ~Get Your Files Here !/6. Queue Management/022. Routing rules and assignment.en.srt 2KB
  49. ~Get Your Files Here !/6. Queue Management/021. Managing queues.en.srt 2KB
  50. ~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/003. What is Dynamics 365 Customer Service.en.srt 2KB
  51. ~Get Your Files Here !/3. Case Management/011. What is a case.en.srt 2KB
  52. ~Get Your Files Here !/1. Introduction/001. Discover Dynamics 365 Customer Service.en.srt 1KB
  53. ~Get Your Files Here !/8. Conclusion/027. Learn more about Dynamics 365 Customer Service.en.srt 1KB
  54. ~Get Your Files Here !/1. Introduction/002. Understanding Dynamics 365 customization.en.srt 1KB
  55. ~Get Your Files Here !/Bonus Resources.txt 386B
  56. Get Bonus Downloads Here.url 183B