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[ ] Udemy - ITIL 4 Foundation Certification Exam Training

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文件列表

  1. ~Get Your Files Here !/4. The ITIL Service Value System/13. Service Value Chain The 6 Activities.mp4 55MB
  2. ~Get Your Files Here !/4. The ITIL Service Value System/15. The Continual Improvement Model.mp4 50MB
  3. ~Get Your Files Here !/1. Introduction/1. ITIL 4 Foundation Certification Exam Training.mp4 49MB
  4. ~Get Your Files Here !/2. Concepts of Service Management/6. Outcomes, Costs, Risks, and Utility & Warranty.mp4 33MB
  5. ~Get Your Files Here !/2. Concepts of Service Management/3. Organizations, Service providers, Service consumers, and other stakeholders.mp4 32MB
  6. ~Get Your Files Here !/3. The Four Dimensions of Service Management/3. Information and Technology.mp4 29MB
  7. ~Get Your Files Here !/3. The Four Dimensions of Service Management/5. Value Streams and Processes.mp4 28MB
  8. ~Get Your Files Here !/5. ITIL Management Practices/27. Service Management Practices Service Continuity Management.mp4 25MB
  9. ~Get Your Files Here !/4. The ITIL Service Value System/1. The Service Value System Overview.mp4 25MB
  10. ~Get Your Files Here !/1. Introduction/2. Introduction to IT Service Management.mp4 24MB
  11. ~Get Your Files Here !/5. ITIL Management Practices/16. Service Management Practices Availability Management.mp4 24MB
  12. ~Get Your Files Here !/4. The ITIL Service Value System/4. Guiding Principle #1 Focus on Value.mp4 23MB
  13. ~Get Your Files Here !/1. Introduction/3. About ITIL.mp4 21MB
  14. ~Get Your Files Here !/2. Concepts of Service Management/4. Products and Services.mp4 21MB
  15. ~Get Your Files Here !/4. The ITIL Service Value System/10. Guiding Principle #7 Optimize and Automate.mp4 20MB
  16. ~Get Your Files Here !/5. ITIL Management Practices/11. General Management Practices Risk Management.mp4 20MB
  17. ~Get Your Files Here !/5. ITIL Management Practices/14. General Management Practices Supplier Management.mp4 20MB
  18. ~Get Your Files Here !/5. ITIL Management Practices/22. Service Management Practices Monitoring and Event Management.mp4 20MB
  19. ~Get Your Files Here !/5. ITIL Management Practices/13. General Management Practices Strategy Management.mp4 18MB
  20. ~Get Your Files Here !/5. ITIL Management Practices/29. Service Management Practices Service Desk.mp4 18MB
  21. ~Get Your Files Here !/5. ITIL Management Practices/2. General Management Practices Architecture Management.mp4 17MB
  22. ~Get Your Files Here !/4. The ITIL Service Value System/6. Guiding Principle #3 Progress Iteratively With Feedback.mp4 17MB
  23. ~Get Your Files Here !/4. The ITIL Service Value System/11. Governance.mp4 17MB
  24. ~Get Your Files Here !/5. ITIL Management Practices/8. General Management Practices Portfolio Management.mp4 17MB
  25. ~Get Your Files Here !/3. The Four Dimensions of Service Management/4. Partners and Suppliers.mp4 16MB
  26. ~Get Your Files Here !/2. Concepts of Service Management/5. Service Relationships.mp4 16MB
  27. ~Get Your Files Here !/5. ITIL Management Practices/4. General Management Practices InfoSec Management.mp4 16MB
  28. ~Get Your Files Here !/4. The ITIL Service Value System/7. Guiding Principle #4 Collaborate and Promote Visibility.mp4 15MB
  29. ~Get Your Files Here !/5. ITIL Management Practices/30. Service Management Practices Service Level Management.mp4 15MB
  30. ~Get Your Files Here !/4. The ITIL Service Value System/2. Opportunity, Demand and Value.mp4 15MB
  31. ~Get Your Files Here !/4. The ITIL Service Value System/9. Guiding Principle #6 Keep it Simple and Practical.mp4 14MB
  32. ~Get Your Files Here !/5. ITIL Management Practices/15. General Management Practices Workforce and Talent Management.mp4 14MB
  33. ~Get Your Files Here !/5. ITIL Management Practices/3. General Management Practices Continual improvement.mp4 14MB
  34. ~Get Your Files Here !/5. ITIL Management Practices/31. Service Management Practices Service Request Management.mp4 14MB
  35. ~Get Your Files Here !/1. Introduction/4. The structure and benefits of the ITIL 4 Framework.mp4 14MB
  36. ~Get Your Files Here !/5. ITIL Management Practices/10. General Management Practices Relationship Management.mp4 14MB
  37. ~Get Your Files Here !/5. ITIL Management Practices/32. Service Management Practices Service Validation and Testing.mp4 14MB
  38. ~Get Your Files Here !/5. ITIL Management Practices/33. Technical Management Practices Deployment Management.mp4 13MB
  39. ~Get Your Files Here !/5. ITIL Management Practices/23. Service Management Practices Problem Management.mp4 13MB
  40. ~Get Your Files Here !/4. The ITIL Service Value System/5. Guiding Principle #2 Start Where You Are.mp4 13MB
  41. ~Get Your Files Here !/2. Concepts of Service Management/2. Value and Value Co-Creation.mp4 13MB
  42. ~Get Your Files Here !/5. ITIL Management Practices/17. Service Management Practices Business Analysis.mp4 13MB
  43. ~Get Your Files Here !/3. The Four Dimensions of Service Management/2. Organizations and People.mp4 12MB
  44. ~Get Your Files Here !/4. The ITIL Service Value System/3. The Guiding Principles Overview.mp4 12MB
  45. ~Get Your Files Here !/5. ITIL Management Practices/7. General Management Practices Organizational Change Management.mp4 12MB
  46. ~Get Your Files Here !/5. ITIL Management Practices/12. General Management Practices Service Financial Management.mp4 12MB
  47. ~Get Your Files Here !/3. The Four Dimensions of Service Management/1. The Four Dimensions of Service Management Introduction.mp4 12MB
  48. ~Get Your Files Here !/5. ITIL Management Practices/28. Service Management Practices Service Design.mp4 12MB
  49. ~Get Your Files Here !/5. ITIL Management Practices/21. Service Management Practices IT Asset Management.mp4 12MB
  50. ~Get Your Files Here !/5. ITIL Management Practices/20. Service Management Practices Incident Management.mp4 12MB
  51. ~Get Your Files Here !/5. ITIL Management Practices/34. Technical Management Practices Infrastructure and Platform Management.mp4 12MB
  52. ~Get Your Files Here !/5. ITIL Management Practices/19. Service Management Practices Change Control.mp4 12MB
  53. ~Get Your Files Here !/5. ITIL Management Practices/25. Service Management Practices Service Catalogue Management.mp4 11MB
  54. ~Get Your Files Here !/5. ITIL Management Practices/18. Service Management Practices Capacity and Performance Management.mp4 11MB
  55. ~Get Your Files Here !/5. ITIL Management Practices/24. Service Management Practices Release Management.mp4 11MB
  56. ~Get Your Files Here !/5. ITIL Management Practices/9. General Management Practices Project Management.mp4 10MB
  57. ~Get Your Files Here !/5. ITIL Management Practices/6. General Management Practices Measurement and Reporting.mp4 9MB
  58. ~Get Your Files Here !/5. ITIL Management Practices/26. Service Management Practices Service Configuration Management.mp4 9MB
  59. ~Get Your Files Here !/2. Concepts of Service Management/1. Concepts of Service Management Introduction.mp4 8MB
  60. ~Get Your Files Here !/4. The ITIL Service Value System/8. Guiding Principle #5 Think and Work Holistically.mp4 8MB
  61. ~Get Your Files Here !/4. The ITIL Service Value System/14. Continual Improvement Overview.mp4 8MB
  62. ~Get Your Files Here !/5. ITIL Management Practices/35. Technical Management Practices Software Development and Management.mp4 8MB
  63. ~Get Your Files Here !/5. ITIL Management Practices/1. ITIL Management Practices Overview.mp4 8MB
  64. ~Get Your Files Here !/5. ITIL Management Practices/5. General Management Practices Knowledge Management.mp4 7MB
  65. ~Get Your Files Here !/4. The ITIL Service Value System/12. Service Value Chain Overview.mp4 6MB
  66. ~Get Your Files Here !/4. The ITIL Service Value System/16. Continual Improvement and The Guiding Principles.mp4 5MB
  67. ~Get Your Files Here !/5. ITIL Management Practices/-80-Questions-with-Answers-Batch-2.pdf 3MB
  68. ~Get Your Files Here !/5. ITIL Management Practices/Exam-3-with-Answers-and-Explanations.pdf 2MB
  69. ~Get Your Files Here !/4. The ITIL Service Value System/Service-Value-Chain-The-6-Activities.pdf 1MB
  70. ~Get Your Files Here !/1. Introduction/Introduction-to-IT-Service-Management.pdf 738KB
  71. ~Get Your Files Here !/5. ITIL Management Practices/-80-Questions-with-Answers-Batch-3.pdf 439KB
  72. ~Get Your Files Here !/5. ITIL Management Practices/Exam-1.pdf 418KB
  73. ~Get Your Files Here !/4. The ITIL Service Value System/The-Continual-Improvement-Model.pdf 401KB
  74. ~Get Your Files Here !/1. Introduction/About-ITIL.pdf 388KB
  75. ~Get Your Files Here !/5. ITIL Management Practices/Exam-1-Answers-and-Explanations.pdf 374KB
  76. ~Get Your Files Here !/1. Introduction/The-structure-and-benefits-of-the-ITIL-4-framework.pdf 337KB
  77. ~Get Your Files Here !/2. Concepts of Service Management/Outcomes-Costs-Risks-and-Utility-Warranty.pdf 322KB
  78. ~Get Your Files Here !/2. Concepts of Service Management/Value-and-Value-Co-Creation.pdf 277KB
  79. ~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Service-Continuity-Management.pdf 270KB
  80. ~Get Your Files Here !/4. The ITIL Service Value System/The-Service-Value-System-Overview.pdf 265KB
  81. ~Get Your Files Here !/2. Concepts of Service Management/Concepts-of-Service-Management-Intro.pdf 265KB
  82. ~Get Your Files Here !/2. Concepts of Service Management/Organizations-Service-providers-Service-consumers-and-other-stakeholders.pdf 250KB
  83. ~Get Your Files Here !/2. Concepts of Service Management/Products-and-Services.pdf 228KB
  84. ~Get Your Files Here !/4. The ITIL Service Value System/Governance.pdf 227KB
  85. ~Get Your Files Here !/5. ITIL Management Practices/-80-Questions-with-Answers-Batch-1.pdf 227KB
  86. ~Get Your Files Here !/3. The Four Dimensions of Service Management/The-Four-Dimensions-of-Service-Management-Intro.pdf 221KB
  87. ~Get Your Files Here !/5. ITIL Management Practices/Exam-2-Answers-and-Explanations.pdf 215KB
  88. ~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-Risk-Management.pdf 196KB
  89. ~Get Your Files Here !/5. ITIL Management Practices/Exam-2.pdf 193KB
  90. ~Get Your Files Here !/4. The ITIL Service Value System/The-Guiding-Principles-Overview.pdf 192KB
  91. ~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-Portfolio-Management.pdf 177KB
  92. ~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Service-Level-Management.pdf 175KB
  93. ~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-Relationship-Management.pdf 175KB
  94. ~Get Your Files Here !/5. ITIL Management Practices/ITIL-Management-Practices-Overview.pdf 174KB
  95. ~Get Your Files Here !/3. The Four Dimensions of Service Management/Value-Streams-Processes.pdf 170KB
  96. ~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-Knowledge-Management.pdf 164KB
  97. ~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-InfoSec-Management.pdf 162KB
  98. ~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Problem-Management.pdf 161KB
  99. ~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Service-Desk.pdf 149KB
  100. ~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Service-Request-Management.pdf 146KB
  101. ~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-Supplier-Management.pdf 141KB
  102. ~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Release-Management.pdf 139KB
  103. ~Get Your Files Here !/4. The ITIL Service Value System/Guiding-Principle-3-Progress-Iteratively-With-Feedback.pdf 138KB
  104. ~Get Your Files Here !/3. The Four Dimensions of Service Management/Information-and-Technology.pdf 136KB
  105. ~Get Your Files Here !/3. The Four Dimensions of Service Management/Partners-Suppliers.pdf 136KB
  106. ~Get Your Files Here !/2. Concepts of Service Management/Service-Relationships.pdf 134KB
  107. ~Get Your Files Here !/4. The ITIL Service Value System/Guiding-Principle-2-Start-Where-You-Are.pdf 132KB
  108. ~Get Your Files Here !/4. The ITIL Service Value System/Opportunity-Demand-and-Value.pdf 126KB
  109. ~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Incident-Management.pdf 124KB
  110. ~Get Your Files Here !/4. The ITIL Service Value System/Guiding-Principle-6-Keep-it-Simple-and-Practical.pdf 123KB
  111. ~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Availability-Management.pdf 123KB
  112. ~Get Your Files Here !/4. The ITIL Service Value System/Guiding-Principle-7-Optimize-and-Automate.pdf 122KB
  113. ~Get Your Files Here !/4. The ITIL Service Value System/Guiding-Principle-4-Collaborate-and-Promote-Visibility.pdf 121KB
  114. ~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Capacity-and-Performance-Management.pdf 120KB
  115. ~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-Workforce-and-Talent-Management.pdf 118KB
  116. ~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Monitoring-and-Event-Management.pdf 118KB
  117. ~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-Project-Management.pdf 117KB
  118. ~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-Service-Financial-Management.pdf 117KB
  119. ~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-Measurement-and-Reporting.pdf 115KB
  120. ~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-Strategy-Management.pdf 113KB
  121. ~Get Your Files Here !/4. The ITIL Service Value System/Guiding-Principle-1-Focus-on-Value.pdf 112KB
  122. ~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-Organizational-Change-Management.pdf 109KB
  123. ~Get Your Files Here !/4. The ITIL Service Value System/Continual-Improvement-Overview.pdf 108KB
  124. ~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-Continual-Improvement.pdf 104KB
  125. ~Get Your Files Here !/5. ITIL Management Practices/Technical-Management-Practices-Software-Development-and-Management.pdf 104KB
  126. ~Get Your Files Here !/5. ITIL Management Practices/Technical-Management-Practices-Deployment-Management.pdf 101KB
  127. ~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Service-Validation-and-Testing.pdf 101KB
  128. ~Get Your Files Here !/5. ITIL Management Practices/Technical-Management-Practices-Infrastructure-and-Platform-Management.pdf 101KB
  129. ~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-Architecture-Management.pdf 100KB
  130. ~Get Your Files Here !/4. The ITIL Service Value System/Continual-improvement-and-the-guiding-principles.pdf 100KB
  131. ~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-IT-Asset-Management.pdf 98KB
  132. ~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Change-Control.pdf 98KB
  133. ~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Service-Design.pdf 97KB
  134. ~Get Your Files Here !/4. The ITIL Service Value System/Service-Value-Chain-Overview.pdf 97KB
  135. ~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Business-Analysis.pdf 95KB
  136. ~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Service-Configuration-Management.pdf 90KB
  137. ~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Service-Catalogue-Management.pdf 90KB
  138. ~Get Your Files Here !/3. The Four Dimensions of Service Management/Organizations-and-People.pdf 86KB
  139. ~Get Your Files Here !/4. The ITIL Service Value System/Guiding-Principle-5-Think-and-Work-Holistically.pdf 81KB
  140. ~Get Your Files Here !/4. The ITIL Service Value System/13. Service Value Chain The 6 Activities-en_US.srt 13KB
  141. ~Get Your Files Here !/4. The ITIL Service Value System/15. The Continual Improvement Model-en_US.srt 10KB
  142. ~Get Your Files Here !/2. Concepts of Service Management/6. Outcomes, Costs, Risks, and Utility & Warranty-en_US.srt 6KB
  143. ~Get Your Files Here !/2. Concepts of Service Management/3. Organizations, Service providers, Service consumers, and other stakeholders-en_US.srt 6KB
  144. ~Get Your Files Here !/3. The Four Dimensions of Service Management/5. Value Streams and Processes-en_US.srt 6KB
  145. ~Get Your Files Here !/4. The ITIL Service Value System/4. Guiding Principle #1 Focus on Value-en_US.srt 5KB
  146. ~Get Your Files Here !/3. The Four Dimensions of Service Management/3. Information and Technology-en_US.srt 5KB
  147. ~Get Your Files Here !/5. ITIL Management Practices/16. Service Management Practices Availability Management-en_US.srt 5KB
  148. ~Get Your Files Here !/5. ITIL Management Practices/14. General Management Practices Supplier Management-en_US.srt 4KB
  149. ~Get Your Files Here !/1. Introduction/3. About ITIL-en_US.srt 4KB
  150. ~Get Your Files Here !/4. The ITIL Service Value System/1. The Service Value System Overview-en_US.srt 4KB
  151. ~Get Your Files Here !/5. ITIL Management Practices/22. Service Management Practices Monitoring and Event Management-en_US.srt 4KB
  152. ~Get Your Files Here !/5. ITIL Management Practices/27. Service Management Practices Service Continuity Management-en_US.srt 4KB
  153. ~Get Your Files Here !/5. ITIL Management Practices/8. General Management Practices Portfolio Management-en_US.srt 4KB
  154. ~Get Your Files Here !/4. The ITIL Service Value System/7. Guiding Principle #4 Collaborate and Promote Visibility-en_US.srt 4KB
  155. ~Get Your Files Here !/5. ITIL Management Practices/11. General Management Practices Risk Management-en_US.srt 4KB
  156. ~Get Your Files Here !/1. Introduction/2. Introduction to IT Service Management-en_US.srt 4KB
  157. ~Get Your Files Here !/4. The ITIL Service Value System/10. Guiding Principle #7 Optimize and Automate-en_US.srt 4KB
  158. ~Get Your Files Here !/5. ITIL Management Practices/29. Service Management Practices Service Desk-en_US.srt 4KB
  159. ~Get Your Files Here !/3. The Four Dimensions of Service Management/4. Partners and Suppliers-en_US.srt 4KB
  160. ~Get Your Files Here !/5. ITIL Management Practices/2. General Management Practices Architecture Management-en_US.srt 3KB
  161. ~Get Your Files Here !/4. The ITIL Service Value System/6. Guiding Principle #3 Progress Iteratively With Feedback-en_US.srt 3KB
  162. ~Get Your Files Here !/4. The ITIL Service Value System/11. Governance-en_US.srt 3KB
  163. ~Get Your Files Here !/5. ITIL Management Practices/13. General Management Practices Strategy Management-en_US.srt 3KB
  164. ~Get Your Files Here !/5. ITIL Management Practices/15. General Management Practices Workforce and Talent Management-en_US.srt 3KB
  165. ~Get Your Files Here !/2. Concepts of Service Management/5. Service Relationships-en_US.srt 3KB
  166. ~Get Your Files Here !/2. Concepts of Service Management/4. Products and Services-en_US.srt 3KB
  167. ~Get Your Files Here !/5. ITIL Management Practices/7. General Management Practices Organizational Change Management-en_US.srt 3KB
  168. ~Get Your Files Here !/5. ITIL Management Practices/30. Service Management Practices Service Level Management-en_US.srt 3KB
  169. ~Get Your Files Here !/4. The ITIL Service Value System/2. Opportunity, Demand and Value-en_US.srt 3KB
  170. ~Get Your Files Here !/3. The Four Dimensions of Service Management/2. Organizations and People-en_US.srt 3KB
  171. ~Get Your Files Here !/5. ITIL Management Practices/3. General Management Practices Continual improvement-en_US.srt 3KB
  172. ~Get Your Files Here !/5. ITIL Management Practices/4. General Management Practices InfoSec Management-en_US.srt 3KB
  173. ~Get Your Files Here !/5. ITIL Management Practices/20. Service Management Practices Incident Management-en_US.srt 3KB
  174. ~Get Your Files Here !/5. ITIL Management Practices/33. Technical Management Practices Deployment Management-en_US.srt 3KB
  175. ~Get Your Files Here !/5. ITIL Management Practices/31. Service Management Practices Service Request Management-en_US.srt 3KB
  176. ~Get Your Files Here !/5. ITIL Management Practices/12. General Management Practices Service Financial Management-en_US.srt 3KB
  177. ~Get Your Files Here !/5. ITIL Management Practices/19. Service Management Practices Change Control-en_US.srt 3KB
  178. ~Get Your Files Here !/4. The ITIL Service Value System/9. Guiding Principle #6 Keep it Simple and Practical-en_US.srt 3KB
  179. ~Get Your Files Here !/5. ITIL Management Practices/10. General Management Practices Relationship Management-en_US.srt 3KB
  180. ~Get Your Files Here !/5. ITIL Management Practices/23. Service Management Practices Problem Management-en_US.srt 2KB
  181. ~Get Your Files Here !/2. Concepts of Service Management/2. Value and Value Co-Creation-en_US.srt 2KB
  182. ~Get Your Files Here !/4. The ITIL Service Value System/5. Guiding Principle #2 Start Where You Are-en_US.srt 2KB
  183. ~Get Your Files Here !/5. ITIL Management Practices/17. Service Management Practices Business Analysis-en_US.srt 2KB
  184. ~Get Your Files Here !/5. ITIL Management Practices/25. Service Management Practices Service Catalogue Management-en_US.srt 2KB
  185. ~Get Your Files Here !/5. ITIL Management Practices/32. Service Management Practices Service Validation and Testing-en_US.srt 2KB
  186. ~Get Your Files Here !/5. ITIL Management Practices/28. Service Management Practices Service Design-en_US.srt 2KB
  187. ~Get Your Files Here !/5. ITIL Management Practices/34. Technical Management Practices Infrastructure and Platform Management-en_US.srt 2KB
  188. ~Get Your Files Here !/5. ITIL Management Practices/21. Service Management Practices IT Asset Management-en_US.srt 2KB
  189. ~Get Your Files Here !/5. ITIL Management Practices/9. General Management Practices Project Management-en_US.srt 2KB
  190. ~Get Your Files Here !/1. Introduction/1. ITIL 4 Foundation Certification Exam Training-en_US.srt 2KB
  191. ~Get Your Files Here !/4. The ITIL Service Value System/3. The Guiding Principles Overview-en_US.srt 2KB
  192. ~Get Your Files Here !/5. ITIL Management Practices/6. General Management Practices Measurement and Reporting-en_US.srt 2KB
  193. ~Get Your Files Here !/1. Introduction/4. The structure and benefits of the ITIL 4 Framework-en_US.srt 2KB
  194. ~Get Your Files Here !/5. ITIL Management Practices/18. Service Management Practices Capacity and Performance Management-en_US.srt 2KB
  195. ~Get Your Files Here !/5. ITIL Management Practices/26. Service Management Practices Service Configuration Management-en_US.srt 2KB
  196. ~Get Your Files Here !/5. ITIL Management Practices/24. Service Management Practices Release Management-en_US.srt 2KB
  197. ~Get Your Files Here !/3. The Four Dimensions of Service Management/1. The Four Dimensions of Service Management Introduction-en_US.srt 2KB
  198. ~Get Your Files Here !/5. ITIL Management Practices/5. General Management Practices Knowledge Management-en_US.srt 2KB
  199. ~Get Your Files Here !/2. Concepts of Service Management/1. Concepts of Service Management Introduction-en_US.srt 2KB
  200. ~Get Your Files Here !/4. The ITIL Service Value System/8. Guiding Principle #5 Think and Work Holistically-en_US.srt 2KB
  201. ~Get Your Files Here !/5. ITIL Management Practices/35. Technical Management Practices Software Development and Management-en_US.srt 2KB
  202. ~Get Your Files Here !/4. The ITIL Service Value System/14. Continual Improvement Overview-en_US.srt 2KB
  203. ~Get Your Files Here !/4. The ITIL Service Value System/12. Service Value Chain Overview-en_US.srt 1KB
  204. ~Get Your Files Here !/5. ITIL Management Practices/1. ITIL Management Practices Overview-en_US.srt 1KB
  205. ~Get Your Files Here !/4. The ITIL Service Value System/16. Continual Improvement and The Guiding Principles-en_US.srt 993B
  206. ~Get Your Files Here !/Bonus Resources.txt 357B
  207. Get Bonus Downloads Here.url 183B