ITIL 4 Practiсe Guide (ITIL 4 best practices) - 2019
- 收录时间:2021-11-15 21:12:59
- 文件大小:38MB
- 下载次数:1
- 最近下载:2021-11-15 21:12:59
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文件列表
- 2_15 Service level management.pdf 12MB
- 0_00 Readers Manual.pdf 6MB
- 1_08 Project management.pdf 1MB
- 1_14 Workforce and talent management.pdf 1MB
- 2_13 Service design.pdf 878KB
- 2_11 Service configuration management.pdf 807KB
- 2_06 IT asset management.pdf 764KB
- 2_14 Service desk.pdf 752KB
- 1_06 Organizational change management.pdf 751KB
- 1_11 Service financial management.pdf 738KB
- 1_12 Strategy management.pdf 705KB
- 2_04 Change enablement.pdf 694KB
- 2_05 Incident management.pdf 674KB
- 1_04 Knowledge management.pdf 669KB
- 2_12 Service continuity management.pdf 659KB
- 1_01 Architecture management.pdf 649KB
- 1_13 Supplier management.pdf 643KB
- 1_09 Relationship management.pdf 618KB
- 1_10 Risk management.pdf 588KB
- 2_07 Monitoring and event management.pdf 580KB
- 1_02 Continual improvement.pdf 578KB
- 2_02 Business analysis.pdf 565KB
- 1_07 Portfolio management.pdf 542KB
- 3_01 Deployment management.pdf 542KB
- 1_05 Measurement and reporting.pdf 530KB
- 2_17 Service validation and testing.pdf 524KB
- 3_02 Infrastructure and platform management.pdf 469KB
- 1_03 Information security management.pdf 465KB
- 2_10 Service catalogue management.pdf 462KB
- 2_01 Availability management.pdf 461KB
- 2_09 Release management.pdf 417KB
- 2_03 Capacity and performance management.pdf 416KB
- 2_08 Problem management.pdf 416KB
- 3_03 Software development and management.pdf 414KB
- 2_16 Service request management.pdf 390KB
