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Pluralsight - Practical Cisco UCCX Scripting Techniques

  • 收录时间:2018-02-27 03:01:40
  • 文件大小:961MB
  • 下载次数:129
  • 最近下载:2021-01-19 18:23:34
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文件列表

  1. 02 Creating Your First IVR Application/02 04 Programming Our IVR in the UCCX Script Editor.mp4 67MB
  2. 10 Basic ACD/10 06 Leveraging Position in Queue and Estimated Wait Time Options.mp4 67MB
  3. 09 Accessing Database Information/09 04 Integrating Database Access into Your IVR.mp4 59MB
  4. 07 Recording Prompts/07 02 Creating a Prompt Recorder Application.mp4 58MB
  5. 08 Adding Administrative Control/08 02 Adding Administrative Control to Your IVR.mp4 57MB
  6. 06 Holiday Schedules/06 03 Integrating a Holiday Check Subflow with Your IVR Application.mp4 56MB
  7. 03 Dealing with Time of Day/03 03 Modifying Our IVR for Time of Day in the UCCX Script Editor.mp4 52MB
  8. 10 Basic ACD/10 07 Opt-out Possibilities, Final Thoughts, and Module Review.mp4 47MB
  9. 08 Adding Administrative Control/08 03 Creating an Administrative IVR.mp4 36MB
  10. 10 Basic ACD/10 03 Adding Basic Queuing to Our Custom IVR.mp4 32MB
  11. 04 Dealing with Day of Week/04 03 Modifying Our IVR for Day of Week in the UCCX Script Editor.mp4 28MB
  12. 09 Accessing Database Information/09 03 Writing a Database Access Subflow.mp4 27MB
  13. 05 Using Subflows/05 03 Understanding the Business Hours Subflow.mp4 27MB
  14. 06 Holiday Schedules/06 02 How a Holiday Check Subflow Works.mp4 27MB
  15. 05 Using Subflows/05 04 Calling the Business Hours Subflow.mp4 25MB
  16. 01 Introducing the IVR Development Workflow/01 04 Deploying a Script as an Application in the UCCX Administrator.mp4 22MB
  17. 10 Basic ACD/10 05 Adding Queue Messages.mp4 21MB
  18. 02 Creating Your First IVR Application/02 05 Basic IVR Debugging.mp4 20MB
  19. 01 Introducing the IVR Development Workflow/01 02 Gathering Requirements.mp4 20MB
  20. 10 Basic ACD/10 02 A Look at Cisco's Default Queuing Script.mp4 20MB
  21. 09 Accessing Database Information/09 01 Introducing Database Access Concepts.mp4 17MB
  22. 03 Dealing with Time of Day/03 01 Module Introduction and Time of Day Considerations.mp4 17MB
  23. 02 Creating Your First IVR Application/02 01 Module Introduction _ Introducing the UCCX Script Editor.mp4 16MB
  24. 10 Basic ACD/10 04 Testing Our Basic Queuing Logic.mp4 16MB
  25. 10 Basic ACD/10 01 Module Introduction _ ACD Concepts.mp4 14MB
  26. 05 Using Subflows/05 01 An Introduction to Subflows.mp4 13MB
  27. 04 Dealing with Day of Week/04 01 Module Introduction _ Day of Week Considerations.mp4 12MB
  28. 08 Adding Administrative Control/08 01 Administrative Control Overview.mp4 11MB
  29. 01 Introducing the IVR Development Workflow/01 03 Understanding Scripts and Applications.mp4 10MB
  30. 09 Accessing Database Information/09 02 Configuring the Database Driver in UCCX.mp4 10MB
  31. 02 Creating Your First IVR Application/02 03 Discussing the Design of This IVR.mp4 9MB
  32. 06 Holiday Schedules/06 01 Introducing Holiday Schedules.mp4 7MB
  33. 01 Introducing the IVR Development Workflow/01 01 Course Introduction.mp4 6MB
  34. 07 Recording Prompts/07 01 Understanding Prompts.mp4 6MB
  35. 04 Dealing with Day of Week/04 02 Call Flow Overview.mp4 5MB
  36. 02 Creating Your First IVR Application/02 02 Reviewing the Business Requirements.mp4 4MB
  37. 02 Creating Your First IVR Application/02 06 Module Summary.mp4 4MB
  38. 05 Using Subflows/05 02 Examining the hours.xml File.mp4 4MB
  39. 07 Recording Prompts/07 03 Module Summary and Review.mp4 3MB
  40. 03 Dealing with Time of Day/03 02 Call Flow Overview.mp4 3MB
  41. 03 Dealing with Time of Day/03 04 Module Review.mp4 2MB
  42. 04 Dealing with Day of Week/04 04 Module Review.mp4 1MB
  43. Exercise Files/1-practical-cisco-uccx-scripting-techniques-m1-slides.pdf 498KB
  44. Exercise Files/4-practical-cisco-uccx-scripting-techniques-m4-slides.pdf 448KB
  45. Exercise Files/9-practical-cisco-uccx-scripting-techniques-m9-slides.pdf 327KB
  46. Exercise Files/3-practical-cisco-uccx-scripting-techniques-m3-slides.pdf 300KB
  47. Exercise Files/2-practical-cisco-uccx-scripting-techniques-m2-slides.pdf 239KB
  48. Exercise Files/5-practical-cisco-uccx-scripting-techniques-m5-slides.pdf 203KB
  49. Exercise Files/10-practical-cisco-uccx-scripting-techniques-m10-slides.pdf 202KB
  50. Exercise Files/8-practical-cisco-uccx-scripting-techniques-m8-slides.pdf 156KB
  51. Exercise Files/6-practical-cisco-uccx-scripting-techniques-m6-slides.pdf 156KB
  52. Exercise Files/7-practical-cisco-uccx-scripting-techniques-m7-slides.pdf 154KB
  53. Exercise Files/7-practical-cisco-uccx-scripting-techniques-m7-exercise-files/basicPromptRecorder_prompts.zip 99KB
  54. Exercise Files/2-practical-cisco-uccx-scripting-techniques-m2-exercise-files/102.wav 85KB
  55. Exercise Files/3-practical-cisco-uccx-scripting-techniques-m3-exercise-files/104.wav 85KB
  56. Exercise Files/8-practical-cisco-uccx-scripting-techniques-m8-exercise-files/AdminIVRPrompts.zip 64KB
  57. Exercise Files/10-practical-cisco-uccx-scripting-techniques-m10-exercise-files/Module10.aef 57KB
  58. Exercise Files/9-practical-cisco-uccx-scripting-techniques-m9-exercise-files/Module9.aef 42KB
  59. Exercise Files/8-practical-cisco-uccx-scripting-techniques-m8-exercise-files/Module8.aef 37KB
  60. Exercise Files/5-practical-cisco-uccx-scripting-techniques-m5-exercise-files/businessHours.aef 36KB
  61. Exercise Files/4-practical-cisco-uccx-scripting-techniques-m4-exercise-files/demos/Module4.aef 32KB
  62. Exercise Files/3-practical-cisco-uccx-scripting-techniques-m3-exercise-files/Module3.aef 29KB
  63. Exercise Files/6-practical-cisco-uccx-scripting-techniques-m6-exercise-files/Module6.aef 28KB
  64. Exercise Files/5-practical-cisco-uccx-scripting-techniques-m5-exercise-files/Module5.aef 28KB
  65. Exercise Files/8-practical-cisco-uccx-scripting-techniques-m8-exercise-files/AdminIVR.aef 28KB
  66. Exercise Files/3-practical-cisco-uccx-scripting-techniques-m3-exercise-files/103.wav 27KB
  67. Exercise Files/7-practical-cisco-uccx-scripting-techniques-m7-exercise-files/Module7.aef 25KB
  68. Exercise Files/7-practical-cisco-uccx-scripting-techniques-m7-exercise-files/basicPromptRecorder.aef 25KB
  69. Exercise Files/2-practical-cisco-uccx-scripting-techniques-m2-exercise-files/Module2.aef 18KB
  70. Exercise Files/2-practical-cisco-uccx-scripting-techniques-m2-exercise-files/101.wav 18KB
  71. Exercise Files/6-practical-cisco-uccx-scripting-techniques-m6-exercise-files/holiday-check.aef 15KB
  72. Exercise Files/8-practical-cisco-uccx-scripting-techniques-m8-exercise-files/xml-mode-check.aef 8KB
  73. Exercise Files/9-practical-cisco-uccx-scripting-techniques-m9-exercise-files/SQL_GetData.aef 7KB
  74. Exercise Files/5-practical-cisco-uccx-scripting-techniques-m5-exercise-files/hours.xml 1KB
  75. Exercise Files/6-practical-cisco-uccx-scripting-techniques-m6-exercise-files/holidays.xml 626B
  76. Exercise Files/8-practical-cisco-uccx-scripting-techniques-m8-exercise-files/xml-mode.xml 82B