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[ ] Udemy - Mb-230 - Microsoft Dynamics 365 Customer Service Mastery

  • 收录时间:2023-08-19 07:59:27
  • 文件大小:798MB
  • 下载次数:1
  • 最近下载:2023-08-19 07:59:27
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文件列表

  1. ~Get Your Files Here !/6 - Email Configuration/16 - Automatic Conversion of Emails to Cases.mp4 78MB
  2. ~Get Your Files Here !/7 - Knowledge Base KB Management/19 - KB Article Versions.mp4 71MB
  3. ~Get Your Files Here !/2 - Basic Case Management/3 - Case Walkthrough.mp4 60MB
  4. ~Get Your Files Here !/7 - Knowledge Base KB Management/18 - Knowledge Base Article creation and resolution.mp4 55MB
  5. ~Get Your Files Here !/2 - Basic Case Management/4 - Case Management.mp4 49MB
  6. ~Get Your Files Here !/1 - Introduction to Customer Service/1 - Introduction.mp4 45MB
  7. ~Get Your Files Here !/2 - Basic Case Management/5 - Stages in Case Lifecycle.mp4 45MB
  8. ~Get Your Files Here !/7 - Knowledge Base KB Management/21 - Convert Cases to KB Articles.mp4 42MB
  9. ~Get Your Files Here !/1 - Introduction to Customer Service/2 - Creating a Trial account.mp4 39MB
  10. ~Get Your Files Here !/4 - Queues Routing Rules/9 - Queues.mp4 36MB
  11. ~Get Your Files Here !/5 - Case Relationships/13 - Parent Child Cases.mp4 29MB
  12. ~Get Your Files Here !/6 - Email Configuration/15 - Email Configuration.mp4 27MB
  13. ~Get Your Files Here !/4 - Queues Routing Rules/10 - Routing Rules.mp4 24MB
  14. ~Get Your Files Here !/2 - Basic Case Management/6 - Case Status.mp4 24MB
  15. ~Get Your Files Here !/7 - Knowledge Base KB Management/22 - KB Article Settings.mp4 23MB
  16. ~Get Your Files Here !/4 - Queues Routing Rules/11 - Converting Activity to Case.mp4 23MB
  17. ~Get Your Files Here !/3 - Advanced Case Management/8 - Customizing Case Resolution Form.mp4 22MB
  18. ~Get Your Files Here !/7 - Knowledge Base KB Management/17 - Introduction to Knowledge Base Articles KB Articles.mp4 22MB
  19. ~Get Your Files Here !/4 - Queues Routing Rules/12 - Subjects.mp4 20MB
  20. ~Get Your Files Here !/7 - Knowledge Base KB Management/23 - Service Providers.mp4 20MB
  21. ~Get Your Files Here !/7 - Knowledge Base KB Management/20 - Creating KB Article from a Template.mp4 17MB
  22. ~Get Your Files Here !/2 - Basic Case Management/7 - Customer Service Admin Center.mp4 14MB
  23. ~Get Your Files Here !/5 - Case Relationships/14 - Merging Cases.mp4 12MB
  24. ~Get Your Files Here !/Bonus Resources.txt 386B
  25. ~Get Your Files Here !/1 - Introduction to Customer Service/2 - Trial link.txt 184B
  26. Get Bonus Downloads Here.url 182B