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Salesforce Service Cloud Consultant Certification Course

  • 收录时间:2021-02-25 10:12:33
  • 文件大小:2GB
  • 下载次数:1
  • 最近下载:2021-02-25 10:12:33
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文件列表

  1. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/10. Release Readiness and Updates/2. Service Setup Menu.mp4 99MB
  2. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/22. Visual Workflow Use Cases, Capabilities and Limitations for Case Management.mp4 76MB
  3. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/17. Enabling Entitlement Management for SLA Driven Case Management.mp4 76MB
  4. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/21. Creating a Self-Service Community to Increase Case Deflection.mp4 57MB
  5. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/5. Case Assignment Design Considerations.mp4 46MB
  6. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/6. Salesforce Lightning Service Console Custom List Views and Creating a New User.mp4 44MB
  7. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/19. Field Service Lightning.mp4 43MB
  8. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/3. Implementation Strategies/2. Typical Phases of a Consulting Engagement and Creating Custom Objects and Fields.mp4 43MB
  9. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/9. Integration and Data Management/3. Contact Center Integration Patterns.mp4 43MB
  10. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/11. Service Console Integration Toolkit and Lightning Console JavaScript API.mp4 40MB
  11. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/11. Next Steps/3. Taking the Exam – Online vs. On-site.mp4 39MB
  12. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/15. Log a Call Activity Management and Call Disposition Design.mp4 38MB
  13. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/11. Next Steps/4. Test Taking Strategies – Improve Your Odds of Passing the First Time.mp4 36MB
  14. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/2. Enabling Salesforce Knowledge and the Knowledge Article Lifecycle.mp4 32MB
  15. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/7. Service Console Interaction Logs (Salesforce Classic Only).mp4 32MB
  16. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/22. Interaction Channels UI Design Considerations.mp4 31MB
  17. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/10. Service Console Macros.mp4 31MB
  18. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/7. Knowledge Publishing Workflow.mp4 28MB
  19. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/23. Case Feed Configuration and Customization.mp4 28MB
  20. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/28. Interaction Channels Reporting Design Considerations.mp4 27MB
  21. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/14. Case Escalation Design Considerations.mp4 27MB
  22. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/29. Kan Ban View and Case Feed Page Layout Assignments.mp4 27MB
  23. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/6. Email to Case vs. On-Demand Email to Case and Configuring a Routing Address.mp4 26MB
  24. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/3. Managing Knowledge Adoption and Maintenance.mp4 26MB
  25. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/16. Creating Chat Buttons.mp4 25MB
  26. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/6. Turning on the Knowledge Sidebar in the Service Console.mp4 24MB
  27. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/18. Improve Agent Productivity by Bundling Multiple Case Actions in Macros.mp4 24MB
  28. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/27. Interaction Channels Sharing Model Design Considerations.mp4 24MB
  29. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/19. Social Media Interaction Channel.mp4 23MB
  30. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/16. Case Resolution Design Considerations – Case Closure.mp4 23MB
  31. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/4. Creating Knowledge Data Categories Groups and Data Categories.mp4 22MB
  32. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/8. Creating Routing Configurations for Omni-Channel.mp4 22MB
  33. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/25. Interaction Channels Profile Design Considerations.mp4 22MB
  34. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/8. Service Console Custom Components.mp4 22MB
  35. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/4. Key Components for Performance Optimization and Creating a Validation Rule.mp4 21MB
  36. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/4. Case Queues Configuration.mp4 21MB
  37. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/7. Adding Emails Related List to Cases Page Layout.mp4 21MB
  38. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/10. Exam Guide Sample Question #3 - Public Groups and Assigning Article Actions.mp4 20MB
  39. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/5. Creating Knowledge Article Record Types and Assigning Page Layouts.mp4 20MB
  40. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/24. Adding and Configuring the Email Action to the Case Feed.mp4 20MB
  41. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/13. Creating Live Agent Configurations.mp4 19MB
  42. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/26. Interaction Channels Objects to Expose Design Considerations.mp4 19MB
  43. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/12. Adding Sidebar Components to the Service Console.mp4 19MB
  44. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/8. Types of Contact Centers and Displaying the Service Console.mp4 19MB
  45. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/8. Contact Center Analytics/3. Reports and Dashboards Design Considerations.mp4 19MB
  46. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/7. Creating Service Channels for Omni-Channel.mp4 19MB
  47. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/12. Adjusting the Service Console Settings.mp4 18MB
  48. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/2. Analyzing Customer Requirements for Service Cloud Solution Design.mp4 18MB
  49. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/9. Web Interaction Channel.mp4 17MB
  50. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/1. Introduction and Getting Started/4. Downloading and Reviewing the Service Cloud Consultant Certification Exam Guide.mp4 17MB
  51. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/20. Chatter Groups as Internal Interaction Channels.mp4 17MB
  52. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/2. Installing Service and Support Dashboards to Measure Contact Center Metrics.mp4 16MB
  53. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/18. Adding the Supervisor Panel to the Salesforce Console.mp4 16MB
  54. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/3. Contact Center KPIs.mp4 16MB
  55. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/3. Implementation Strategies/3. Contact Center Deployment Strategies.mp4 15MB
  56. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/5. Use Cases and Benefits for Different Interaction Channels.mp4 15MB
  57. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/11. Adding Omni-Channel to your Service Console Footer.mp4 14MB
  58. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/20. Final Live Agent Configurations.mp4 13MB
  59. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/13. Adding Fields to Page Layouts and Related Lists for Improved Usability.mp4 13MB
  60. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/5. User Experience Requirements Solved by the Salesforce Lightning Service Console.mp4 13MB
  61. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/1. Introduction and Getting Started/1. Getting Started Introduction.mp4 13MB
  62. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/8. Configuring Email Templates for Effective Case Communications.mp4 12MB
  63. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/8. Contact Center Analytics/2. Contact Center Reporting Solutions.mp4 12MB
  64. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/10. Contact Center Components and How They Solve Business Challenges.mp4 11MB
  65. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/2. Understanding and Implementing Multiple Support Processes.mp4 11MB
  66. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/11. Next Steps/2. Registering for the Service Cloud Consultant Certification.mp4 11MB
  67. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/7. Exam Guide Sample Question #1.mp4 11MB
  68. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/8. Knowledge Data Migration Strategies.mp4 11MB
  69. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/10. Release Readiness and Updates/1. Adding a Path to the Case Object - Spring '18 Release.mp4 10MB
  70. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/13. Exam Guide Sample Question #2.mp4 10MB
  71. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/3. Extending the Service Cloud with Custom Application Development and Third-Party.mp4 10MB
  72. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/1. Interaction Channels Introduction.mp4 9MB
  73. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/6. OmniChannel for Routing of Cases.mp4 9MB
  74. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/4. Telephony (aka ‘phone’) Interaction Channel.mp4 9MB
  75. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/9. KCS Core Tenets and a Glimpse of the Service Setup Menu and Salesforce Knowledge.mp4 9MB
  76. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/3. Mobile Interaction Channel and Creating a Mobile Case Record Type.mp4 8MB
  77. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/10. Chat Interaction Channel – Web Chat (Live Agent).mp4 8MB
  78. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/9. Knowledge vs. Solutions.mp4 8MB
  79. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/9. Integration and Data Management/2. Design Considerations for Large Data and Transaction Volumes.mp4 8MB
  80. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/10. Creating Omni-Channel Permission Sets.mp4 8MB
  81. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/1. Introduction and Getting Started/2. Signing Up for a Free Salesforce Account.mp4 8MB
  82. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/4. Contact Center Business Challenges and How Salesforce Helps.mp4 7MB
  83. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/12. Creating Live Agent Skills.mp4 7MB
  84. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/3. Case Creation Design Considerations.mp4 7MB
  85. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/11. Enabling Live Agent and Creating Live Agent Users.mp4 7MB
  86. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/11. Exam Guide Sample Question #5.mp4 7MB
  87. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/15. Setting Up Live Agent in the Salesforce Console.mp4 6MB
  88. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/5. Email Interaction Channel and Creating an Email Case Record Type.mp4 6MB
  89. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/17. Enabling OmniChannel and Creating Service Presence Status.mp4 6MB
  90. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/9. Service Console Keyboard Shortcuts.mp4 6MB
  91. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/6. Challenges and Considerations for Business Continuity in the Contact Center.mp4 6MB
  92. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/9. Creating a Presence Status for Omni-Channel.mp4 6MB
  93. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/11. Next Steps/5. Final Thoughts and a Word of Thanks.mp4 6MB
  94. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/2. Designing a Case Management Solution.mp4 6MB
  95. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/21. Exam Guide Sample Question #4.mp4 5MB
  96. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/1. Industry Knowledge Introduction.mp4 5MB
  97. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/14. Creating Live Agent Deployments.mp4 5MB
  98. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/9. Integration and Data Management/1. Integration and Data Management Introduction.mp4 4MB
  99. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/3. Implementation Strategies/1. Implementation Strategies Introduction.mp4 4MB
  100. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/1. Introduction and Getting Started/3. Logging into Salesforce and Switching Between Lightning and Classic.mp4 4MB
  101. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/8. Contact Center Analytics/1. Contact Center Analytics Introduction.mp4 4MB
  102. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/1. Case Management Introduction.mp4 4MB
  103. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/1. Introduction and Getting Started/5. Assigning the Service Cloud and Knowledge User Feature Licenses.mp4 4MB
  104. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/11. Next Steps/1. Next Steps Introduction.mp4 3MB
  105. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/1. Service Cloud Solution Design Introduction.mp4 3MB
  106. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/1. Knowledge Management Introduction.mp4 3MB
  107. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/17. Enabling Entitlement Management for SLA Driven Case Management.srt 30KB
  108. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/22. Visual Workflow Use Cases, Capabilities and Limitations for Case Management.srt 28KB
  109. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/6. Salesforce Lightning Service Console Custom List Views and Creating a New User.srt 25KB
  110. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/21. Creating a Self-Service Community to Increase Case Deflection.srt 25KB
  111. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/3. Implementation Strategies/2. Typical Phases of a Consulting Engagement and Creating Custom Objects and Fields.srt 22KB
  112. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/7. Knowledge Publishing Workflow.srt 21KB
  113. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/5. Case Assignment Design Considerations.srt 20KB
  114. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/28. Interaction Channels Reporting Design Considerations.srt 19KB
  115. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/29. Kan Ban View and Case Feed Page Layout Assignments.srt 18KB
  116. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/22. Interaction Channels UI Design Considerations.srt 18KB
  117. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/15. Log a Call Activity Management and Call Disposition Design.srt 17KB
  118. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/9. Integration and Data Management/3. Contact Center Integration Patterns.srt 17KB
  119. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/11. Service Console Integration Toolkit and Lightning Console JavaScript API.srt 16KB
  120. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/19. Field Service Lightning.srt 16KB
  121. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/11. Next Steps/3. Taking the Exam – Online vs. On-site.srt 16KB
  122. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/27. Interaction Channels Sharing Model Design Considerations.srt 16KB
  123. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/6. Email to Case vs. On-Demand Email to Case and Configuring a Routing Address.srt 15KB
  124. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/10. Release Readiness and Updates/2. Service Setup Menu.srt 14KB
  125. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/23. Case Feed Configuration and Customization.srt 14KB
  126. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/2. Enabling Salesforce Knowledge and the Knowledge Article Lifecycle.srt 14KB
  127. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/10. Release Readiness and Updates/1. Adding a Path to the Case Object - Spring '18 Release.srt 13KB
  128. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/14. Case Escalation Design Considerations.srt 13KB
  129. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/7. Service Console Interaction Logs (Salesforce Classic Only).srt 13KB
  130. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/16. Case Resolution Design Considerations – Case Closure.srt 12KB
  131. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/18. Improve Agent Productivity by Bundling Multiple Case Actions in Macros.srt 12KB
  132. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/3. Managing Knowledge Adoption and Maintenance.srt 12KB
  133. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/2. Analyzing Customer Requirements for Service Cloud Solution Design.srt 12KB
  134. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/4. Creating Knowledge Data Categories Groups and Data Categories.srt 12KB
  135. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/4. Key Components for Performance Optimization and Creating a Validation Rule.srt 11KB
  136. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/25. Interaction Channels Profile Design Considerations.srt 11KB
  137. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/16. Creating Chat Buttons.srt 11KB
  138. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/11. Next Steps/6. Bonus Lecture Coupons and Free Courses.html 11KB
  139. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/4. Case Queues Configuration.srt 11KB
  140. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/19. Social Media Interaction Channel.srt 11KB
  141. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/9. Web Interaction Channel.srt 11KB
  142. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/24. Adding and Configuring the Email Action to the Case Feed.srt 11KB
  143. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/5. Use Cases and Benefits for Different Interaction Channels.srt 10KB
  144. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/13. Creating Live Agent Configurations.srt 10KB
  145. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/6. Turning on the Knowledge Sidebar in the Service Console.srt 10KB
  146. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/8. Service Console Custom Components.srt 10KB
  147. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/20. Final Live Agent Configurations.srt 10KB
  148. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/8. Contact Center Analytics/3. Reports and Dashboards Design Considerations.srt 10KB
  149. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/1. Introduction and Getting Started/4. Downloading and Reviewing the Service Cloud Consultant Certification Exam Guide.srt 10KB
  150. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/8. Creating Routing Configurations for Omni-Channel.srt 9KB
  151. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/26. Interaction Channels Objects to Expose Design Considerations.srt 9KB
  152. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/11. Next Steps/4. Test Taking Strategies – Improve Your Odds of Passing the First Time.srt 9KB
  153. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/10. Exam Guide Sample Question #3 - Public Groups and Assigning Article Actions.srt 9KB
  154. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/7. Adding Emails Related List to Cases Page Layout.srt 9KB
  155. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/5. User Experience Requirements Solved by the Salesforce Lightning Service Console.srt 9KB
  156. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/10. Service Console Macros.srt 9KB
  157. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/8. Types of Contact Centers and Displaying the Service Console.srt 8KB
  158. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/20. Chatter Groups as Internal Interaction Channels.srt 8KB
  159. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/12. Adjusting the Service Console Settings.srt 8KB
  160. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/11. Next Steps/2. Registering for the Service Cloud Consultant Certification.srt 8KB
  161. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/2. Installing Service and Support Dashboards to Measure Contact Center Metrics.srt 8KB
  162. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/3. Implementation Strategies/3. Contact Center Deployment Strategies.srt 7KB
  163. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/8. Configuring Email Templates for Effective Case Communications.srt 7KB
  164. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/5. Creating Knowledge Article Record Types and Assigning Page Layouts.srt 7KB
  165. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/12. Adding Sidebar Components to the Service Console.srt 7KB
  166. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/7. Exam Guide Sample Question #1.srt 7KB
  167. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/2. Understanding and Implementing Multiple Support Processes.srt 7KB
  168. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/8. Knowledge Data Migration Strategies.srt 7KB
  169. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/7. Creating Service Channels for Omni-Channel.srt 6KB
  170. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/13. Adding Fields to Page Layouts and Related Lists for Improved Usability.srt 6KB
  171. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/13. Exam Guide Sample Question #2.srt 6KB
  172. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/18. Adding the Supervisor Panel to the Salesforce Console.srt 6KB
  173. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/3. Contact Center KPIs.srt 6KB
  174. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/3. Extending the Service Cloud with Custom Application Development and Third-Party.srt 6KB
  175. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/11. Exam Guide Sample Question #5.srt 5KB
  176. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/11. Adding Omni-Channel to your Service Console Footer.srt 5KB
  177. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/3. Mobile Interaction Channel and Creating a Mobile Case Record Type.srt 5KB
  178. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/3. Case Creation Design Considerations.srt 5KB
  179. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/1. Introduction and Getting Started/1. Getting Started Introduction.srt 5KB
  180. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/4. Contact Center Business Challenges and How Salesforce Helps.srt 5KB
  181. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/9. KCS Core Tenets and a Glimpse of the Service Setup Menu and Salesforce Knowledge.srt 5KB
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  183. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/9. Knowledge vs. Solutions.srt 5KB
  184. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/8. Contact Center Analytics/2. Contact Center Reporting Solutions.srt 5KB
  185. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/1. Introduction and Getting Started/2. Signing Up for a Free Salesforce Account.srt 5KB
  186. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/10. Contact Center Components and How They Solve Business Challenges.srt 5KB
  187. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/15. Setting Up Live Agent in the Salesforce Console.srt 4KB
  188. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/14. Creating Live Agent Deployments.srt 4KB
  189. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/10. Creating Omni-Channel Permission Sets.srt 4KB
  190. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/17. Enabling OmniChannel and Creating Service Presence Status.srt 4KB
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  192. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/5. Email Interaction Channel and Creating an Email Case Record Type.srt 3KB
  193. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/6. Challenges and Considerations for Business Continuity in the Contact Center.srt 3KB
  194. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/2. Designing a Case Management Solution.srt 3KB
  195. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/21. Exam Guide Sample Question #4.srt 3KB
  196. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/9. Integration and Data Management/2. Design Considerations for Large Data and Transaction Volumes.srt 3KB
  197. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/1. Introduction and Getting Started/3. Logging into Salesforce and Switching Between Lightning and Classic.srt 3KB
  198. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/6. OmniChannel for Routing of Cases.srt 3KB
  199. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/12. Creating Live Agent Skills.srt 3KB
  200. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/11. Enabling Live Agent and Creating Live Agent Users.srt 3KB
  201. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/1. Interaction Channels Introduction.srt 3KB
  202. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/1. Industry Knowledge Introduction.srt 2KB
  203. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/9. Service Console Keyboard Shortcuts.srt 2KB
  204. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/9. Creating a Presence Status for Omni-Channel.srt 2KB
  205. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/9. Integration and Data Management/1. Integration and Data Management Introduction.srt 2KB
  206. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/1. Introduction and Getting Started/5. Assigning the Service Cloud and Knowledge User Feature Licenses.srt 2KB
  207. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/8. Contact Center Analytics/1. Contact Center Analytics Introduction.srt 1KB
  208. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/3. Implementation Strategies/1. Implementation Strategies Introduction.srt 1KB
  209. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/11. Next Steps/5. Final Thoughts and a Word of Thanks.srt 1KB
  210. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/1. Case Management Introduction.srt 1KB
  211. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/23. Practice Activity – Case Management Trailhead Units.html 1KB
  212. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/11. Next Steps/1. Next Steps Introduction.srt 1KB
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  214. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/1. Service Cloud Solution Design Introduction.srt 834B
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  224. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/9.1 Salesforce is KCS Verified.html 178B
  225. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/17.1 The Admin's Guide to Entitlement Management (PDF).html 175B
  226. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/19.3 Complete Guide to Field Service (PDF).html 174B
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  229. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/8.1 Salesforce Knowledge Implementation Guide.html 170B
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  231. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/1. Introduction and Getting Started/4.1 Exam Guide - Updated.html 163B
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  233. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/17.2 Entitlement Setup Checklist.html 161B
  234. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/22.2 Visual Workflow Guide.html 159B
  235. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/9. Integration and Data Management/2.1 Deferred Sharing Tip Sheet (PDF).html 158B
  236. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/9. Integration and Data Management/3.1 Get Started with Open CTI.html 156B
  237. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/3.4 Wave App for Service 1 Sheet.html 154B
  238. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/2.1 Complete Guide to Salesforce Knowledge.html 153B
  239. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/3.3 5 Questions.html 152B
  240. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/3. Implementation Strategies/3.1 Service Cloud ERD Diagram - From the SOAP API Guide.html 150B
  241. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/3. Implementation Strategies/5. Implementation Strategies Quiz.html 149B
  242. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/6.1 Supported Objects for OmniChannel.html 149B
  243. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/7.1 Supported Objects for OmniChannel.html 149B
  244. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/1. Introduction and Getting Started/6. Introduction and Getting Started Quiz.html 148B
  245. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/12. Industry Knowledge Quiz.html 148B
  246. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/15. Service Cloud Solution Design Quiz.html 148B
  247. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/13. Knowledge Management Quiz.html 148B
  248. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/31. Interaction Channels Quiz.html 148B
  249. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/24. Case Management Quiz.html 148B
  250. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/8. Contact Center Analytics/5. Contact Center Analytics Quiz.html 148B
  251. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/9. Integration and Data Management/5. Integration and Data Management Quiz.html 148B
  252. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/19.4 Field Service Lightning Managed Package Implementation Notes (PDF).html 147B
  253. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/10.1 Computer Telephony Integration (CTI) for Salesforce How Does it Work.html 146B
  254. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/19.3 Complete Guide to Social Customer Service.html 146B
  255. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/9.1 Keyboard Shortcuts for Lightning Console Apps.html 145B
  256. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/9.3 Default Keyboard Shortcuts for a Salesforce Console in Salesforce Classic.html 145B
  257. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/3. Implementation Strategies/3.2 Service Cloud Call Center Management - Service Cloud Landing Page.html 144B
  258. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/6.1 Email-to-Case Help Article.html 143B
  259. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/6.2 OmniChannel Implementation Guide.html 143B
  260. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/9.2 Work with Keyboard Shortcuts in a Salesforce Console in Salesforce Classic.html 142B
  261. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/3.1 Knowledge Base Dashboards & Reports.html 142B
  262. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/19.1 Social Customer Feedback Surveys (AppExchange - Requires Social Studio License).html 142B
  263. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/28.1 AppExchange Dashboard Pack for Marketing, Sales and Service.html 142B
  264. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/28.2 Knowledge Report App.html 142B
  265. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/8. Contact Center Analytics/2.1 Service and Support Reports and Dashboards App.html 142B
  266. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/6.1 What Features Are Available in Lightning Console Apps (Help Article).html 141B
  267. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/7.2 What Features Are Available in Lightning Console Apps (Help Article).html 141B
  268. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/10.4 Irreversible Macros.html 141B
  269. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/11.1 What Features Are Available in Lightning Console Apps.html 141B
  270. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/11.3 Salesforce Console Integration Toolkit Developer Guide.html 140B
  271. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/21.6 Which Community Template Should I Use.html 139B
  272. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/9. Integration and Data Management/3.2 Open CTI Lightning Demo Adapter Installation Page.html 139B
  273. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/2.2 Service and Support Reports and Dashboards - AppExchange App.html 138B
  274. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/4.2 Keyboard Shortcuts for Data Categories.html 138B
  275. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/26.1 SOAP API Developer Guide API Reference.html 138B
  276. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/22.1 Visual Workflow Getting Started Pack (Private AppExchange Listing).html 138B
  277. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/10.3 Bulk Macros.html 137B
  278. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/19.2 Social Studio Home Page.html 136B
  279. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/21.5 Customer Community 101 eBook (PDF).html 134B
  280. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/7.3 Set Up Interaction Logs for a Console in Salesforce Classic (Help Article).html 133B
  281. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/2.4 Contact Center Glossary.html 132B
  282. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/17.4 Entitlement Management Help Topic.html 132B
  283. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/21.4 Introducing Lightning Bolt.html 132B
  284. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/2.1 Service Cloud Channels.html 131B
  285. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/18.1 Keyboard Shortcuts for Macros.html 131B
  286. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/7.1 Turn On Interaction Logs for a Console in Salesforce Classic.html 130B
  287. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/10.5 Examples of Macros in Salesforce Classic.html 130B
  288. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/4.1 Data Categories in Salesforce.com.html 130B
  289. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/10.1 Creating Macros in Salesforce Classic.html 128B
  290. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/19.2 Field Service Lightning Consultant Certification Home Page.html 128B
  291. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/2.3 Contact Center Metrics and Best Practices.html 127B
  292. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/10.6 Tips for Creating Macros.html 126B
  293. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/10.2 Running a Macro.html 125B
  294. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/19.1 Set Up Field Service Lightning (Help Article).html 124B
  295. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/11.4 Salesforce Console Developer Guide.html 123B
  296. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/21.2 Set Up and Manage Communities Guide (PDF).html 123B
  297. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/2.1 Understanding Call Center Analytics.html 122B
  298. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/3.1 Understanding Call Center Analytics.html 122B
  299. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/16.1 Idea Exchange - Vote on Close Case ButtonPage Missing in Lightning Experience.html 122B
  300. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/19.4 Marketing Cloud Social Specialist Certification Information.html 120B
  301. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/21.1 New Case Action Doesn't Exist Error - Knowledge Article 000232310.html 120B
  302. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/22.4 Create a Satisfaction Survey Using Flows - Trailhead Module.html 120B
  303. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/3.2 Service Wave Demo.html 119B
  304. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/9. Integration and Data Management/3.3 Lightning Open CTI Demo Adapter Install Instructions and More.html 117B
  305. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/17.3 Entitlement Management Trailhead Module.html 114B
  306. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/10.2 Call Center Acronyms - by TalkDesk.html 111B
  307. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/1. Introduction and Getting Started/2.1 Free Salesforce Account Signup.html 100B
  308. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/9.2 Consortium for Service Innovation - KCS - Knowledge Centered Service.html 98B
  309. [TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/19.5 Field Service Lightning Managed Package Installation Page.html 97B
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