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[ ] Udemy - Amazon Connect Complete Training Course

  • 收录时间:2022-07-08 12:08:07
  • 文件大小:2GB
  • 下载次数:1
  • 最近下载:2022-07-08 12:08:07
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文件列表

  1. ~Get Your Files Here !/4 - Contact Flows Part 1/13 - Contact Flows introduction Creating a basic IVR flow.mp4 82MB
  2. ~Get Your Files Here !/12 - Amazon Lex Chatbot and intelligent contact center/39 - Building a chatbot with Amazon Lex.mp4 73MB
  3. ~Get Your Files Here !/9 - Tasks/31 - Automating task creation from contact flow.mp4 73MB
  4. ~Get Your Files Here !/4 - Contact Flows Part 1/14 - Customer Queue Flow.mp4 68MB
  5. ~Get Your Files Here !/10 - AWS Lambda and integration with Amazon Connect/32 - AWS Lambda Introduction.mp4 68MB
  6. ~Get Your Files Here !/4 - Contact Flows Part 1/16 - Setting up a call back option.mp4 65MB
  7. ~Get Your Files Here !/6 - Contact Flows Part 2/22 - Whisper Flows.mp4 59MB
  8. ~Get Your Files Here !/7 - Amazon Polly and SSML/25 - Amazon Polly and SSML.mp4 58MB
  9. ~Get Your Files Here !/12 - Amazon Lex Chatbot and intelligent contact center/38 - Amazon Lex Introduction.mp4 56MB
  10. ~Get Your Files Here !/3 - Core Concepts/10 - Creating user accounts and security profiles.mp4 51MB
  11. ~Get Your Files Here !/4 - Contact Flows Part 1/15 - Contact Attributes.mp4 51MB
  12. ~Get Your Files Here !/12 - Amazon Lex Chatbot and intelligent contact center/40 - Integrating Amazon Lex with Amazon Connect voice.mp4 50MB
  13. ~Get Your Files Here !/5 - Recording Monitoring and Metrics/21 - Historic metrics and reporting.mp4 48MB
  14. ~Get Your Files Here !/8 - Amazon Connect Chat/27 - Implementing Asynchronous Chat.mp4 47MB
  15. ~Get Your Files Here !/6 - Contact Flows Part 2/24 - Transfer Flows and Quick Connects.mp4 46MB
  16. ~Get Your Files Here !/8 - Amazon Connect Chat/26 - Setting up a basic chat support.mp4 45MB
  17. ~Get Your Files Here !/2 - Setup and Overview/4 - Creating an AWS account and overview.mp4 44MB
  18. ~Get Your Files Here !/4 - Contact Flows Part 1/17 - Handling multiple scenarios in customer queue flow.mp4 44MB
  19. ~Get Your Files Here !/5 - Recording Monitoring and Metrics/20 - Realtime metrics and reporting.mp4 40MB
  20. ~Get Your Files Here !/11 - Personalizing user experience using AWS Lambda/37 - Update AWS Lambda function.mp4 38MB
  21. ~Get Your Files Here !/10 - AWS Lambda and integration with Amazon Connect/33 - Logging messages to CloudWatch.mp4 38MB
  22. ~Get Your Files Here !/10 - AWS Lambda and integration with Amazon Connect/34 - AWS Lambda integration with Amazon Connect.mp4 37MB
  23. ~Get Your Files Here !/5 - Recording Monitoring and Metrics/18 - Enable Call Recording and Playback.mp4 36MB
  24. ~Get Your Files Here !/2 - Setup and Overview/5 - Creating an Amazon Connect Instance.mp4 36MB
  25. ~Get Your Files Here !/8 - Amazon Connect Chat/29 - Recording and live monitoring chat conversations.mp4 33MB
  26. ~Get Your Files Here !/1 - Introduction/3 - Amazon Connect Pricing Model.mp4 33MB
  27. ~Get Your Files Here !/11 - Personalizing user experience using AWS Lambda/36 - Setting up a Dynamo DB table.mp4 30MB
  28. ~Get Your Files Here !/3 - Core Concepts/12 - Routing Profiles.mp4 30MB
  29. ~Get Your Files Here !/8 - Amazon Connect Chat/28 - Integrating Amazon Connect Chat to your website.mp4 30MB
  30. ~Get Your Files Here !/2 - Setup and Overview/6 - Claiming your first phone number.mp4 29MB
  31. ~Get Your Files Here !/2 - Setup and Overview/8 - CCP Overview.mp4 27MB
  32. ~Get Your Files Here !/3 - Core Concepts/11 - Queues and Hours of operations.mp4 27MB
  33. ~Get Your Files Here !/1 - Introduction/1 - Welcome.mp4 26MB
  34. ~Get Your Files Here !/12 - Amazon Lex Chatbot and intelligent contact center/41 - Integrating Amazon Lex with Amazon Connect chat.mp4 26MB
  35. ~Get Your Files Here !/6 - Contact Flows Part 2/23 - Hold Flows.mp4 23MB
  36. ~Get Your Files Here !/9 - Tasks/30 - Tasks Introduction.mp4 23MB
  37. ~Get Your Files Here !/5 - Recording Monitoring and Metrics/19 - Monitoring Live conversations.mp4 23MB
  38. ~Get Your Files Here !/3 - Core Concepts/9 - Core Concepts overview.mp4 21MB
  39. ~Get Your Files Here !/2 - Setup and Overview/7 - Amazon Connect User Interface.mp4 16MB
  40. ~Get Your Files Here !/1 - Introduction/2 - What is Amazon Connect.mp4 9MB
  41. ~Get Your Files Here !/11 - Personalizing user experience using AWS Lambda/35 - Solution Overview.mp4 4MB
  42. ~Get Your Files Here !/4 - Contact Flows Part 1/13 - Contact Flows introduction English.vtt 15KB
  43. ~Get Your Files Here !/4 - Contact Flows Part 1/14 - Customer Queue Flow English.vtt 13KB
  44. ~Get Your Files Here !/3 - Core Concepts/10 - Creating user accounts and security profiles English.vtt 12KB
  45. ~Get Your Files Here !/12 - Amazon Lex Chatbot and intelligent contact center/39 - Building a chatbot with Amazon Lex English.vtt 12KB
  46. ~Get Your Files Here !/7 - Amazon Polly and SSML/25 - Amazon Polly and SSML English.vtt 11KB
  47. ~Get Your Files Here !/6 - Contact Flows Part 2/22 - Whisper Flows English.vtt 11KB
  48. ~Get Your Files Here !/9 - Tasks/31 - Automating task creation from contact flow English.vtt 10KB
  49. ~Get Your Files Here !/10 - AWS Lambda and integration with Amazon Connect/32 - AWS Lambda Introduction English.vtt 10KB
  50. ~Get Your Files Here !/4 - Contact Flows Part 1/16 - Setting up a call back option English.vtt 10KB
  51. ~Get Your Files Here !/4 - Contact Flows Part 1/15 - Contact Attributes English.vtt 10KB
  52. ~Get Your Files Here !/6 - Contact Flows Part 2/24 - Transfer Flows and Quick Connects English.vtt 9KB
  53. ~Get Your Files Here !/5 - Recording Monitoring and Metrics/21 - Historic metrics and reporting English.vtt 9KB
  54. ~Get Your Files Here !/12 - Amazon Lex Chatbot and intelligent contact center/40 - Integrating Amazon Lex with Amazon Connect voice English.vtt 9KB
  55. ~Get Your Files Here !/2 - Setup and Overview/4 - Creating an AWS account and overview English.vtt 9KB
  56. ~Get Your Files Here !/2 - Setup and Overview/5 - Creating an Amazon Connect Instance English.vtt 8KB
  57. ~Get Your Files Here !/3 - Core Concepts/11 - Queues and Hours of operations English.vtt 8KB
  58. ~Get Your Files Here !/5 - Recording Monitoring and Metrics/20 - Real English.vtt 8KB
  59. ~Get Your Files Here !/8 - Amazon Connect Chat/26 - Setting up a basic chat support English.vtt 7KB
  60. ~Get Your Files Here !/8 - Amazon Connect Chat/27 - Implementing Asynchronous Chat English.vtt 7KB
  61. ~Get Your Files Here !/12 - Amazon Lex Chatbot and intelligent contact center/38 - Amazon Lex Introduction English.vtt 7KB
  62. ~Get Your Files Here !/3 - Core Concepts/12 - Routing Profiles English.vtt 7KB
  63. ~Get Your Files Here !/2 - Setup and Overview/6 - Claiming your first phone number English.vtt 6KB
  64. ~Get Your Files Here !/11 - Personalizing user experience using AWS Lambda/37 - Update AWS Lambda function English.vtt 6KB
  65. ~Get Your Files Here !/10 - AWS Lambda and integration with Amazon Connect/33 - Logging messages to CloudWatch English.vtt 6KB
  66. ~Get Your Files Here !/4 - Contact Flows Part 1/17 - Handling multiple scenarios in customer queue flow English.vtt 6KB
  67. ~Get Your Files Here !/8 - Amazon Connect Chat/28 - Integrating Amazon Connect Chat to your website English.vtt 6KB
  68. ~Get Your Files Here !/2 - Setup and Overview/8 - CCP Overview English.vtt 6KB
  69. ~Get Your Files Here !/10 - AWS Lambda and integration with Amazon Connect/34 - AWS Lambda integration with Amazon Connect English.vtt 6KB
  70. ~Get Your Files Here !/6 - Contact Flows Part 2/23 - Hold Flows English.vtt 6KB
  71. ~Get Your Files Here !/5 - Recording Monitoring and Metrics/18 - Enable Call Recording and Playback English.vtt 5KB
  72. ~Get Your Files Here !/1 - Introduction/3 - Amazon Connect Pricing Model English.vtt 5KB
  73. ~Get Your Files Here !/11 - Personalizing user experience using AWS Lambda/36 - Setting up a Dynamo DB table English.vtt 5KB
  74. ~Get Your Files Here !/9 - Tasks/30 - Tasks English.vtt 4KB
  75. ~Get Your Files Here !/8 - Amazon Connect Chat/29 - Recording and live monitoring chat conversations English.vtt 4KB
  76. ~Get Your Files Here !/3 - Core Concepts/9 - Core Concepts overview English.vtt 4KB
  77. ~Get Your Files Here !/5 - Recording Monitoring and Metrics/19 - Monitoring Live conversations English.vtt 4KB
  78. ~Get Your Files Here !/2 - Setup and Overview/7 - Amazon Connect User Interface English.vtt 3KB
  79. ~Get Your Files Here !/1 - Introduction/2 - What is Amazon Connect English.vtt 3KB
  80. ~Get Your Files Here !/1 - Introduction/1 - Welcome English.vtt 2KB
  81. ~Get Your Files Here !/12 - Amazon Lex Chatbot and intelligent contact center/41 - Integrating Amazon Lex with Amazon Connect chat English.vtt 2KB
  82. ~Get Your Files Here !/11 - Personalizing user experience using AWS Lambda/35 - Solution Overview English.vtt 1KB
  83. ~Get Your Files Here !/11 - Personalizing user experience using AWS Lambda/37 - LambdaCode.txt 1KB
  84. ~Get Your Files Here !/Bonus Resources.txt 386B
  85. Get Bonus Downloads Here.url 182B
  86. ~Get Your Files Here !/2 - Setup and Overview/1 - Setup and Overview Quiz.html 125B
  87. ~Get Your Files Here !/12 - Amazon Lex Chatbot and intelligent contact center/40 - How do I display caller contact attributes in an Amazon Connect screenpop.txt 92B
  88. ~Get Your Files Here !/6 - Contact Flows Part 2/24 - Configuring agenttoagent transfer using extensions.txt 89B
  89. ~Get Your Files Here !/12 - Amazon Lex Chatbot and intelligent contact center/40 - How to use Lex session attributes.txt 88B
  90. ~Get Your Files Here !/5 - Recording Monitoring and Metrics/21 - Historical report limits.txt 86B
  91. ~Get Your Files Here !/8 - Amazon Connect Chat/28 - How to pass customers display name when chat initializes.txt 81B
  92. ~Get Your Files Here !/3 - Core Concepts/2 - Core Concepts Quiz.html 80B
  93. ~Get Your Files Here !/10 - AWS Lambda and integration with Amazon Connect/34 - List of available contact attributes and their JSONPath reference.txt 78B
  94. ~Get Your Files Here !/4 - Contact Flows Part 1/15 - Contact attributes list.txt 78B
  95. ~Get Your Files Here !/7 - Amazon Polly and SSML/25 - SSML tags supported by Amazon Connect.txt 78B
  96. ~Get Your Files Here !/8 - Amazon Connect Chat/28 - Amazon Connect Chat UI examples GitHub link.txt 65B
  97. ~Get Your Files Here !/1 - Introduction/3 - Amazon Connect Pricing.txt 39B
  98. ~Get Your Files Here !/10 - AWS Lambda and integration with Amazon Connect/32 - AWS Lambda pricing.txt 38B
  99. ~Get Your Files Here !/12 - Amazon Lex Chatbot and intelligent contact center/38 - Amazon Lex Pricing.txt 35B
  100. ~Get Your Files Here !/10 - AWS Lambda and integration with Amazon Connect/4 - AWS Lambda Quiz.html 0B
  101. ~Get Your Files Here !/12 - Amazon Lex Chatbot and intelligent contact center/5 - Amazon Lex Quiz.html 0B
  102. ~Get Your Files Here !/4 - Contact Flows Part 1/3 - Contact Flows Quiz.html 0B